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Shipping

Last updated: February 08, 2024

At Aromatic Homes, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand how we handle the shipment of your purchases.

1. Processing Time

Orders are typically processed and dispatched within 1-2 business days after payment confirmation. However, during peak seasons or promotional periods, processing times may vary. We strive to expedite orders as quickly as possible.

2. Shipping Methods and Timeframes

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Typically takes 3-7 business days for delivery.
  • Expedited Shipping: Arrives within 2-3 business days.
  • Express Shipping: Delivers within 1-2 business days.

Please note that delivery timeframes are estimates and may vary depending on your location, carrier delays, and other factors beyond our control.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order, shipping method selected, and destination address. You can view the shipping cost during the checkout process before completing your purchase.

4. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment and estimated delivery date.

5. International Shipping

We currently offer shipping within [list countries/regions]. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Additionally, customers are responsible for any customs duties, taxes, or fees incurred upon importation.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address after placing an order, please contact us as soon as possible.

7. Shipping Restrictions

Certain items may be subject to shipping restrictions due to their size, weight, or contents. We comply with all applicable shipping regulations and restrictions imposed by local authorities and carriers.

Contact Information

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at:

Email: contact@thecollectionbyaromatichomes.com

We aim to provide exceptional customer service and ensure that your shopping experience with us is enjoyable from start to finish.

Thank you for choosing Aromatic Homes for your aromatic needs!

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